Why Us

A Seamless Approach to Business Certification

At the heart of our business is a dedication to the client. We understand that for many business-owners, this could be their first attempt at achieving certification for their company. Whether you’re going to tender and are looking to work with your first certification agency, or have an existing relationship with a company and are looking for a more efficient, agile approach to certification, we have the solution. Our goal is always to make the next step clear and simple, so you can spend less time.

A Seamless Approach to Business Certification

At the heart of our business is a dedication to the client. We understand that for many business-owners, this could be their first attempt at achieving certification for their company. Whether you’re going to tender and are looking to work with your first certification agency, or have an existing relationship with a company and are looking for a more efficient, agile approach to certification, we have the solution. Our goal is always to make the next step clear and simple, so you can spend less time.

Our Traits

Sustainable Certification™’s Brand Personality Traits

Sustainable Certification™’s audience can vary from the “Mum and Dad” small construction/trade business, all the way through to the “larger, corporate organisations”. Because of this, these personality traits may need to be reviewed when messaging and tweaked slightly depending on the context.

Elite vs Mass Appeal

Sustainable Certification™ does not see themselves as either Elite or Mass Appeal – they appeal to both ends of the spectrum in this respect, and as such is neutral in this respect. See the marker on the scale below.

Serious vs Playful

Sustainable Certification™ is serious, as they require a certain level of seriousness due to the nature of the topics, however their approach is a little more on the playful side to make themselves more approachable and take the dryness out of the topic. See the marker on the scale below.

Conventional vs Rebel

Sustainable Certification™ see themselves as unconventional in terms of their approach when it comes to certification – they were one of the first to use online systems and want to be seen as doing things differently. See the marker on the scale below

Friend vs Authority

This scale was a little more debated, as Sustainable Certification™ want to be seen as friendly and approachable as a business, however the topic of certification requires a certain amount of authority to be perceived as being an expert in the field. The decision was made to position more on the authoritative side, as this is an important factor in the field of certification, however they don’t want to completely lose their friendliness.

Mature & Classic vs Young & Innovative

Certification is quite a mature and well-established industry; however Sustainable Certification™ have an approach that is more innovative through the use of digital technologies and more consultative approaches, hence the marker sits more on the innovative side.

Sustainable Certification™‘s purpose is to be the ‘certification body of choice’,  We have an inclusive culture and care for all. Our commitment to customer progress is part of our core belief.  Some of the key reasons that our clients continue to collaborate with Sustainable Certification™ include the following:

We deliver a transparent and collaborative approach to certification services

Our Auditors, who drive continuous improvement for organisations and emphasize process improvement in their approach.

We offer a relationship first mindset.

We care about our customers and their needs.

What our clients say

To focus on customer progress To Build strong, supportive relationships To work collaboratively with all our Stakeholders To always be clear and responsive in all communications To Provide efficient and transparent services through our world class technology systems Throughout the years I have been working with Sustainable Certification™, it has been a thorough enjoyment with a very clear and precise approach to each audit with professional guidance for my business to achieve and sustain our ISO certifications.

Stuart Norton-Baker, Company – Security & Technology Services

Sustainable has been supportive of our two businesses over the years. Particularly accommodating when health issues have meant audits have needed rescheduling. Their partnership with Neil allows us to have a really wonderful audit experience. He is friendly, giving in knowledge, and his core objective is to help the business perform as best it can. It is refreshing to work with auditors who are looking to add value, are thoughtful and caring and not just ticking and flicking. Thanks guys!

Loren Downing, Company – Sync or Swim (on behalf of Play Force and T & H Levai

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